Powering thousands of Online Stores, Shopping Carts, around the world!

PDshop is built on Asp.Net, works with ALL Windows web hosts and Windows servers!
Download Learn More
Code 4 Data Entry Error when Google Analytics is in use
Sample Error
Code 4 Data Entry Error in __utmz
Solution or Workaround
This error indicates a problem with a "cookie" that was saved on your computer by another script/page hosted on your domain.  

If you see a message that contains the word "__utmz", than the problem is related to Google Analytics and PDshop's security add-on known as PDscan.  This problem only affects older versions of PDshop (based on the older Classic ASP technology).

To resolve this error you should do ONE of the following:

- Download and install the latest update/revision of PDscan.  Login to your account and click on "My Downloads" to download this file.  Then, follow the steps for replacing the "pdscan.asp" file located in your "includes" folder.  **THIS IS THE RECOMMENDED SOLUTION**

- Disable the Cookie scanning feature in PDscan.  Open the pdscan.asp file located on your web server with Microsoft Notepad, and change the line that reads pdcookiescan="Y" and change it to pdcookiescan="N".  This will disable cookie scanning.
Related Articles
Other Resources
Related Topics
Article Applies to: ASP (classic Active Server Pages)
Search for help...

IMPORTANT

IMPORTANT update for the new year 2024. All users should install the Latest Update. We recommend updating to 10.076 or higher as soon as possible.