Powering thousands of Online Stores, Shopping Carts, around the world!

PDshop is built on Asp.Net, works with ALL Windows web hosts and Windows servers!
Powered by Asp.Net Learn More
Unable to send email using the Gmail SMTP server when 'Allow less secure apps' is turned off.
Sample Error
Email could not be sent.  Check your email configuration on the Email/Setup Tab.
Solution or Workaround
Google recently introduced a new email setting that may cause connections to the Gmail SMTP server to fail.  Under My Account > Sign-In & Security > Connected Apps & Sites you will find the new setting called "Allow less secure apps"  

When this setting is turned off, you can't connect to Gmail accounts with much, except Google devices. When set to off, this can prevent connections from PDshop to the Gmail SMTP servers, causing the sending of emails to fail.  In order to send email you will need to make sure this setting is "ON"  

Below are the Gmail settings you will need to use in PDshop's Admin:
SMTP SERVER: smtp.gmail.com
SMTP PORT: 587
Enable Secure Connection: Checked
Google's "Allow less secure apps" setting must be ON.

Is PDshop's email features really Less secure?  
NO! Unfortunately, Google's wording is a bit misleading, it should read "non-Google" devices/apps, rather than less secure. PDshop uses the best encryption available in Microsoft's Asp.Net platform.  So long as you have "Enable Secure Connection" checked, PDshop is connecting using the latest available TLS protocol.  TLS is the current industry standard; it's the same protocol web browsers use for securing web pages when you submit credit card details to a website.
Other Resources
Related Topics
Search for help...

Updates

No updates or new downloads are currently available.  Check back later for news and updates on products we may be developing.