Code 4 Data Entry Error when Google Analytics is in use
Sample Error
Code 4 Data Entry Error in __utmz
Solution or Workaround
This error indicates a problem with a "cookie" that was saved on your computer by another script/page hosted on your domain.
If you see a message that contains the word "__utmz", than the problem is related to Google Analytics and PDshop's security add-on known as PDscan. This problem only affects older versions of PDshop (based on the older Classic ASP technology).
To resolve this error you should do ONE of the following:
- Download and install the latest update/revision of PDscan. Login to your account and click on "My Downloads" to download this file. Then, follow the steps for replacing the "pdscan.asp" file located in your "includes" folder. **THIS IS THE RECOMMENDED SOLUTION**
- Disable the Cookie scanning feature in PDscan. Open the pdscan.asp file located on your web server with Microsoft Notepad, and change the line that reads pdcookiescan="Y" and change it to pdcookiescan="N". This will disable cookie scanning.
If you see a message that contains the word "__utmz", than the problem is related to Google Analytics and PDshop's security add-on known as PDscan. This problem only affects older versions of PDshop (based on the older Classic ASP technology).
To resolve this error you should do ONE of the following:
- Download and install the latest update/revision of PDscan. Login to your account and click on "My Downloads" to download this file. Then, follow the steps for replacing the "pdscan.asp" file located in your "includes" folder. **THIS IS THE RECOMMENDED SOLUTION**
- Disable the Cookie scanning feature in PDscan. Open the pdscan.asp file located on your web server with Microsoft Notepad, and change the line that reads pdcookiescan="Y" and change it to pdcookiescan="N". This will disable cookie scanning.
Related Articles
Other Resources
Related Topics
Article Applies to:
ASP (classic Active Server Pages)
Search for help...